Why Your Business Needs Virtual Assistants

Why Your Business Needs Virtual Assistants

There are tons of different virtual AI assistants for businesses out there. Leveraging the best ones often solves 80% of your manual work, which helps you to focus on more important matters such as administrative or creative work, or even tend to your family and friends. In this article I will reveal the best Virtual AI Tools.

We have all seen capabilities from tools like Fireflies.ai, Otter.ai, AgentGPT, and if you’re reading this blog, you’ve probably heard about AINIRO. These tools help you do tasks that usually takes a lot of manual work in very quick manners. Some tools even promise as much as 80% less manual work. We’ve all been intrigued by the powers and development of those tools, especially since OpenAI released ChatGPT. But how do you take advantage of them, and why should you?

Part 1. Meeting notes.

We’ve all been in meetings lasting way too long and forgot about 90% of what was said because we were thinking of something totally different. When OpenAI released ChatGPT, it wasn’t long until someone released a tool using its API key to revolutionize meeting notes. Apparently, this is both good and bad, as Samsung software engineers accidentally released source code into GPT unable to retrieve or delete it. However, there are tons of people using this tool to avoid doing tons of manual work by writing down every word or missing some important parts, and even summarizing the meeting for people unable to attend them.

Part 2. Navigation / Self service

Navigating websites is often hard, and you often need to be very familiar with them to find what you’re looking for, and let’s be honest here: 9/10 of you are just too lazy and don’t want to spend more than 5 minutes finding what you need. This makes AI navigation/search tools amazing. Simply write what you need to find, in PDF’s CSV’s or websites, in a natural manner; and the AI will give you results based on your prompt. Tools like ChatPDF, our AI Semantic Search and chatbot (Hehe), and other tools similar helps you find what you need very quick and can even provide a summary while doing so! This way you’ll never need to wait for hours in a phone call for something that would take you mere seconds with those tools.

Part 3. Customer service agents

Whether you need a chatbot on your website, or you need a tool for internal use for customer service agents, you’ve come to the right place. We offer a wide variety of tools helping customers find what they’re looking for using our self-service tools. Your customers can chat with our ChatGPT Website Chatbots to find what they’re looking for, and in a way “chat with your website”. Now you won’t lose clients because of too many things to navigate or buttons to click.

As you see in the picture over, the chatbot responds to the customers inquiry without any human contact, this means it’s operating 24/7, and is a quick tool to find what you need without any unnecessary phone calls or email correspondences.

Of course, we don’t want to remove all human contact as customer experience is very important to us, and this is why we also developed the AI Expert System which is a password-protected cognitive assistant for internal use.

Conclusion

To conclude, it’s important to get used to using those tools, but not being too naive when using them (learn from Samsung’s mistakes). But don’t be too afraid, or else your competitors will destroy you within months. Embrace change and learn how to leverage AI in your business.

Tage Leander Hansen

Tage Leander Hansen I am the CEO and Co-Founder of AINIRO.IO AS together with Aria. I write about Machine Learning, AI, and how to help organizations adopt said technologies. You can follow me on LinkedIn if you want to read more of what I write.

Published 25. May 2023